Legends Careers

Our people are exceptional, empowered for success, dedicated to the cause and always deliver.

Careers with Legends, LLC


Current available jobs in Administration/General Management:





Administration/General Management: General Management/Profit & Loss
General Manager – OUE Sky Space - Legends (Los Angeles, CA)

Background

Legends Attractions is currently providing key consulting services for the design and construction of OUE’s SKYSPACE LA (SP-LA), a first class Observation Deck located in Los Angeles atop the tallest building in the U.S. west of the Mississippi.  At the conclusion of construction, Legends Attractions will be responsible for all aspects of sales, operations and management of the SP-LA attraction.  SP-LA will include unique technology and thrill-ride elements and is planned to host over 500,000 Guests per year.   Opening in Spring 2015, SP-LA will occupy approximately 3 floors of the US Bank Tower in downtown LA.  In addition to the Observatory Attraction, Legends will manage and operate a robust catering and special events business on the building’s 70th floor.   Legends will manage and operate the facility over the term of the lease (10 years) in close cooperation with the building’s owner – OUE, a major international developer and operator of real estate projects.

The General Manager (GM) is a new position that Legends will add to its Los Angeles based team.  The position will be charged with all aspects of ticket sales and managing and operating the US Bank Tower.  Responsibilities will include recruitment and management of staff, development and implementation of sales, marketing and publicity programs, maintaining customer experience quality control, and delivering the annual ticket sales, revenue, and EBITDA budgets.   The GM will be the key interface with the US Bank client.

Role

Pre-opening of US Bank Tower the General Manager will:

  • Manage the pre-opening budget and all pre-opening tasks related to Operations, Marketing, Sales and Publicity including departmental staffing, specification purchase and installation of key equipment (including ticketing and POS system, Photo Ops, etc), and manage all efforts regarding advance sales of attraction ticket and events.
  • Build and maintain a strong relationship with the US Bank client, as well as internal resources including attractions colleagues, finance, human resources, and legal.

Post-opening of US Bank Tower the General Manager will be Legend’s key executive responsible all aspects of the operation.  He/she will provide leadership and direct the efforts of the management staff to ensure:

  • Smooth and continuous operation of the attraction with strong emphasis on delivering the highest quality guest experience, ensuring the level of customer service reflects Legends’ standards. 
  • Development and implementation of effective marketing, publicity and sales programs that result in achieving or exceeding annual ticket sales and revenue budgets.
  • Managing costs to achieve annual EBITDA objectives.
  • Implementation of the highest standards relative to maintaining the security of the premises and safety of guests, as well as employees.
  • Establishment and maintenance of constructive and positive relationships with all internal and external constituents.
  • Cross-functional coaching and development of talent. 

Success Metrics:

  • Adherence to pre-opening budget.
  • Implementation of staffing plan and successful opening of the attraction in Spring 2015.
  • Productive relationships with internal and external constituents.
  • Guest survey results consistent with Legends expectation of providing world-class service.
  • Meet or exceed annual ticket and event sales goals, revenue and EBITDA budgets.

Skills Needed

  • Prior experience, 10+ years, in all aspects of observatory and/or attractions management (operations, marketing, sales, publicity, maintenance) and guest services.
  • Prior P&L responsibility for management and operations of a business.
  • Excellent communication, management and team building skills.
  • Prior experience with business management and operations with a large number of guests, delivering quality customer experiences. 

Apply for this position      |      Go back job listings


Administration/General Management: General Management/Profit & Loss
General Manager, Hospitality - Legends - One World Observatory (New York, NY)

Background:
Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

Legends’ Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence.  We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients.  As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

The Venue:
Legends will design, build and operate One World Observatory (“OWO”), an immersive one hour Guest experience at the top of the World Trade Center.  OWO will set a new standard in the Observatory experience.  It will include unique sets and permanent scenery, state of the art electronic show equipment, custom designed media, restaurants and bars, and all necessary back of house facilities (ticketing, dressing rooms, offices, kitchens, etc.).  OWO will provide an unparalleled Guest experience for over 3.5 million visitors a year. 

Role:
The General Manager, Hospitality at OWO is charged with providing best-in-class guest experiences at our iconic venue.   This role will be based in New York, NY and report to the Regional VP, Hospitality, as well as the VP, General Manager of OWO.

Key responsibilities of the role include: 
•Running an efficient, effective, and profitable operation.  
•Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations.  
•Constantly innovating the guest experience – food, service, communications, etc.  Balancing creativity with practical implementation.
•Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate. 
•Maintaining strong, collaborative working relationships with the client and business partners.
•Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
•Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
•Overseeing monthly inventory for all departments.
•Verifying, preparing and submitting reports/monthly projections as required. 
•Working closely with multiple sub contractors to ensure all standards are met and terms of the contract are followed. 
•Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
•Performing additional related duties, tasks and responsibilities as required.

Required Skills/Experience:
•Bachelor's degree in Business or related field with a minimum of 10 years of management experience in the foodservice industry.  
•Extensive food and beverage knowledge, along with proper fine dining service standards.
•Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment. 
•Superior collaboration skills, with the ability to influence others.  
•Strong commitment to delivering a high level of guest and client service with demonstrated initiative, leadership, creativity, and management skills. 
•A strong results-oriented leader who exacts the most from direct, as well as indirect reports, by setting clear goals, providing feedback, mentoring and coaching.  Someone who knows a happy employee will ultimately result in superior customer service.  
•High level of personal and professional integrity and ethics.
•Must be able to create a team environment that fosters engagement and opportunities for career growth.  
•Proficiency with technology, including Microsoft Word, Excel, and PowerPoint.
•Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.    


Apply for this position      |      Go back job listings


Administration/General Management: General Management/Profit & Loss
General Manager - Legends - Richmond County Bank Ballpark (Staten Island, NY)

Background:
Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.
Legends’ Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence.  We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients.  As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

Role:
The General Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the location operations to include concessions, premium services and retail. This role will be based in Staten Island, New York, NY and report to the Regional Manager. 

Key responsibilities of the role include: 
• Responsible for operational budget, manage monthly P&L statements and ensuring that all financial reporting are accurate. 
• Prepare and present a Business Plan and detailed Operational Plan yearly that includes measurable goals and timelines for Concessions, AYCE, Catering and Merchandise, Inventory Control, In-Game Stand Resupply and Staff Training & Standards.
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
• Improve fan satisfaction with general concessions in regards to food quality, speed of service and customer service using pervious year survey data as a baseline.
• Improve STH satisfaction with regards to All You Can Eat option including food quality, speed of service and customer service, using pervious year survey data as a baseline.
• Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines.
• Ensure all invoices, accounts payable, billing and transfers are processed and accurate prior to month end closing.
• Oversee monthly inventory for all departments.
• Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.
• Maintain management staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards. 
• Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
• Verify, prepare and submit reports/monthly projections as required as well as ensure effective systems for cash, inventory and payroll procedures are in place.
• Review with team, after each homestand, financial data, including summary of flash reports and Legends survey results.
• Work closely with multiple sub contractors to ensure all needs are met, and terms of the contract are followed. 
• Develop yearly operational budgets. 
• Perform other related duties, tasks and responsibilities as required. 

Required Skills/Experience:
• The ideal candidate will have a Bachelor's degree with a minimum of 3-5 years management experience 
in the foodservice industry, preferably in for a sports and entertainment venue.  
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment. 
• Superior collaboration skills, with the ability to influence others.  
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills. 
• Customer service oriented with the ability to interact with all levels of management. 
• Must be able to create a team environment that fosters engagement and opportunities for career growth.  
• Proficiency with technology, including Microsoft Word, Excel, and PowerPoint.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Knowledge of accounting policy and procedures and POS Systems is required.


Apply for this position      |      Go back job listings


 

Sports Jobs Board Powered by TeamWorkOnline.com

Technical problems? Contact the TeamWorkOnline webmaster / FAQ

TeamWorkOnline Privacy Policy (Opens Popup Window)