Legends Careers

Our people are exceptional, empowered for success, dedicated to the cause and always deliver.

Careers with Legends, LLC


Current available jobs in Administration/General Management:





Administration/General Management: General Management/Profit & Loss
General Manager, Hospitality - Legends - One World Observatory (New York, NY)

Background:
Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

Legends’ Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence.  We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients.  As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

The Venue:
Legends will design, build and operate One World Observatory (“OWO”), an immersive one hour Guest experience at the top of the World Trade Center.  OWO will set a new standard in the Observatory experience.  It will include unique sets and permanent scenery, state of the art electronic show equipment, custom designed media, restaurants and bars, and all necessary back of house facilities (ticketing, dressing rooms, offices, kitchens, etc.).  OWO will provide an unparalleled Guest experience for over 3.5 million visitors a year. 

Role:
The General Manager, Hospitality at OWO is charged with providing best-in-class guest experiences at our iconic venue.   This role will be based in New York, NY and report to the Regional VP, Hospitality, as well as the VP, General Manager of OWO.

Key responsibilities of the role include: 
•Running an efficient, effective, and profitable operation.  
•Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations.  
•Constantly innovating the guest experience – food, service, communications, etc.  Balancing creativity with practical implementation.
•Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate. 
•Maintaining strong, collaborative working relationships with the client and business partners.
•Overseeing management team, including developing talent, promoting from within, coaching, and performance management.
•Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.
•Overseeing monthly inventory for all departments.
•Verifying, preparing and submitting reports/monthly projections as required. 
•Working closely with multiple sub contractors to ensure all standards are met and terms of the contract are followed. 
•Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
•Performing additional related duties, tasks and responsibilities as required.

Required Skills/Experience:
•Bachelor's degree in Business or related field with a minimum of 10 years of management experience in the foodservice industry.  
•Extensive food and beverage knowledge, along with proper fine dining service standards.
•Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment. 
•Superior collaboration skills, with the ability to influence others.  
•Strong commitment to delivering a high level of guest and client service with demonstrated initiative, leadership, creativity, and management skills. 
•A strong results-oriented leader who exacts the most from direct, as well as indirect reports, by setting clear goals, providing feedback, mentoring and coaching.  Someone who knows a happy employee will ultimately result in superior customer service.  
•High level of personal and professional integrity and ethics.
•Must be able to create a team environment that fosters engagement and opportunities for career growth.  
•Proficiency with technology, including Microsoft Word, Excel, and PowerPoint.
•Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.    


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Administration/General Management: General Management/Profit & Loss
General Manager - Legends - Richmond County Bank Ballpark (Staten Island, NY)

Background:
Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.
Legends’ Mission is to supply our partners a best-in-class turnkey solution for their live entertainment venues through innovation and excellence.  We are a different kind of company doing things a different way bringing new ideas and approaches to delight the fan built on a strong partnership with our clients.  As a team’s service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

Role:
The General Manager will be responsible for effectively and profitably managing and directing all day-to-day aspects of the location operations to include concessions, premium services and retail. This role will be based in Staten Island, New York, NY and report to the Regional Manager. 

Key responsibilities of the role include: 
• Responsible for operational budget, manage monthly P&L statements and ensuring that all financial reporting are accurate. 
• Prepare and present a Business Plan and detailed Operational Plan yearly that includes measurable goals and timelines for Concessions, AYCE, Catering and Merchandise, Inventory Control, In-Game Stand Resupply and Staff Training & Standards.
• Provide efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
• Improve fan satisfaction with general concessions in regards to food quality, speed of service and customer service using pervious year survey data as a baseline.
• Improve STH satisfaction with regards to All You Can Eat option including food quality, speed of service and customer service, using pervious year survey data as a baseline.
• Maintain cost as it pertains to labor and operating supplies, work within budgeted guidelines.
• Ensure all invoices, accounts payable, billing and transfers are processed and accurate prior to month end closing.
• Oversee monthly inventory for all departments.
• Accountability for establishing and maintaining proper safety and sanitation procedures as well as ensuring proper repair and maintenance of food service equipment; create a working relationship with local health officials.
• Maintain management staff and ensure proper hiring and promoting of associates per Legends Hospitality Standards. 
• Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
• Verify, prepare and submit reports/monthly projections as required as well as ensure effective systems for cash, inventory and payroll procedures are in place.
• Review with team, after each homestand, financial data, including summary of flash reports and Legends survey results.
• Work closely with multiple sub contractors to ensure all needs are met, and terms of the contract are followed. 
• Develop yearly operational budgets. 
• Perform other related duties, tasks and responsibilities as required. 

Required Skills/Experience:
• The ideal candidate will have a Bachelor's degree with a minimum of 3-5 years management experience 
in the foodservice industry, preferably in for a sports and entertainment venue.  
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment. 
• Superior collaboration skills, with the ability to influence others.  
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills. 
• Customer service oriented with the ability to interact with all levels of management. 
• Must be able to create a team environment that fosters engagement and opportunities for career growth.  
• Proficiency with technology, including Microsoft Word, Excel, and PowerPoint.
• Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays.
• Knowledge of accounting policy and procedures and POS Systems is required.


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