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Premium Sales: Ticket Sales
Field Sales Ambassador - Legends - One World Observatory (New York, NY)

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

The Venue: Legends designed, built and operates One World Observatory (“OWO”), an immersive Guest experience at the top of the World Trade Center.  OWO has set a new standard in the Observatory experience.  It includes unique sets and permanent scenery, state of the art electronic show equipment, custom designed media, restaurants and bars.

The Role: The Field Sales Ambassador is a seasonal position and is responsible for direct ticket sales and promoting OWO in the field. The Field Sales Ambassador must be enthusiastic, energetic, as well as a self-starter and self-motivated.  Successful candidates may be considered for promotional opportunities in the Group Sales team at OWO upon completion of the season.

Major Responsibilities

•         Sell, upsell and suggest ticket packages to guests and potential customers in key city locations

•         Serve as a brand ambassador reflecting the One World Observatory brand

•         Pass out flyers, educate and suggest products to customers

Qualifications

·         Friendly demeanor, enthusiastic, self-starter, energetic

·         Bachelor’s Degree preferred

·         Ability to work weekends or Holidays

·         Excellent oral communication skills

·         Ability to work well with others, team player

·         Creative thinker with positive can-do attitude

·         Professional image and demeanor


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Premium Sales: Ticket Sales Management
Assistant Group Sales Manager - Legends - One World Observatory (New York, NY)

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

For that reason, we believe in the honor of service, where no request is unreasonable and going the extra mile isn’t the exception, it’s the expectation.

The Venue: Legends designed, built and operates One World Observatory (“OWO”), an immersive one hour Guest experience at the top of the World Trade Center.  OWO has set a new standard in the Observatory experience.  It includes unique sets and permanent scenery, state of the art electronic show equipment, custom designed media, restaurants and bars, and all necessary back of house facilities.  OWO will provide an unparalleled Guest experience for millions of visitors annually.

The Role: The Assistant Group Sales Manager will be a significant contributor to the growth of the One World Observatory Group Sales department. This person will be responsible for developing, training, and coaching the group sales associates to increase and maximize revenue. He or she will also assist the Group Sales Manager in creating and executing the overall group sales strategy.

Job Duties:

·         Manage, develop, and train a team of group sales associates

·         Conduct weekly sales meetings and periodic performance reviews of associates

·         Monitor and report on weekly results of group sales associates to group sales manager

·         Develop and hold sales contests to incentivize and motivate the group sales team

·         Support sales staff on sales meetings and calls as needed

·         Assist in creation of new group programs and events that increase sales opportunities

·         Provide superior customer service to clients and prospects

·         Respond in a timely manner to calls, inquiries and emails related to the above areas of responsibility and to general information requests as needed

·         Non-traditional hours (Nights, Weekends and Holidays as necessary)

 

Qualifications

·         Bachelor’s Degree

·         Minimum 2-5 years’ experience in group sales, preferably in an attraction, sports, or entertainment environment

·         Ability to work well with and manage different personalities

·         Excellent leadership qualities.

·         Entrepreneurial spirit and outgoing personality with a creative and a proactive approach to work

·         Proven sales experience in a high volume environment with knowledge of proven sales techniques and strategies

·         Quick learner with ability to handle multiple projects and meet deadlines

·         HIGH level of demonstrated professionalism

·         Excellent written and verbal communication skills

·         Knowledge of Salesforce and Accesso Ticketing a plus


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Premium Sales: Ticket Sales
Group Sales Associate - Legends - OUE Skyspace (Los Angeles, CA)

Company Description:        

Built on a system of people, process and execution, The Legends Way has helped to define our culture company-wide. It’s woven through our DNA and helps us provide standard-setting results for our partners. We are passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. Team-oriented and fit within the Legends culture: We win and have fun doing it!

About the Project:

OUE Americas has selected Legends to operate OUE Skyspace LA which is part of $60 million renovation to the US Bank Tower in the heart Downtown Los Angeles, California. From close to 1,000 feet above the city, Skyspace LA is the home to California’s tallest open-air observation decks, Skyslide and tallest event space West of Chicago, IL. Skyspace LA honors the culture, community and people that make Los Angeles unlike any city in the world.

Job Overview:

Our sales team is growing! We are looking for a rockstar to join the Group Sales team and make their impact on OUE Skyspace LA. The Group Sales Associate will be responsible for generating revenue from group ticket sales through various outreach channels including their own network of contacts, cold calling, and incoming leads. Their primary focus will include schools, tour groups, corporations, churches, nonprofits/associations and youth organizations. Additionally, they will proactively assist in developing future programs that will benefit Skyspace’s long-term sales goals. 

 

Major Responsibilities:

·         Provide superior customer service to clients and prospects.

·         Generate sales leads through previous customer network, as well as phone and email outreach.

·         Participate in a minimum of 5 outside/inside appointments per week plus make a minimum of 50 outbound sales calls each day with the goal of maximizing group ticket sales.

·         Meet the established sales objectives by executing effective corporate and non-corporate sales calls and presentations with an emphasis on group packages. This includes structured solicitation via cold calling over the phone and in-person.

·         Complete the booking process including reservations, invoicing, payment and ticket fulfillment.

·         Respond in a timely manner to calls, inquiries and emails related to the position.

·         Maintain comprehensive records and accounting.

·         Develop client relationships to ensure long-term patronage.

·         Manage client-related issues in a calm, professional manner.

·         Ability to market and successfully sell add-value products.

·         Attend networking events and trade shows as needed.

·         Perform related duties as assigned by management

Job Requirements:

·         Bachelor’s degree preferred

·         Minimum 1-3 years’ experience in group sales, preferably in an attraction, entertainment or hospitality environment.

·         Strong communication and interpersonal skills — diplomatic, tactful, customer-focused with a professional phone manner and ability to interact with a variety of clients.

·         Process-oriented, highly organized, fast and accurate, able to work well under pressure and meet deadlines.

·         Excellent self-accountability for high personal standards of conduct and professionalism.

·         Resourceful, conscientious, punctual.

·         Entrepreneurial spirit, energetic and outgoing personality with a proactive approach to work.

·         Proven ability to work collaboratively in a team-oriented environment.

·         Ability to work non-traditional hours (nights, weekends and holidays as necessary).

·         Knowledge of Accesso ticketing system and Salesforce is a plus.

DISCLAIMER: The above is intended to describe the general contents and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.


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Premium Sales: Marketing
OUE Skyspace Summer Internship - Legends at OUE Skyspace (Los Angeles, CA)

Description

Legends, owned by the New York Yankees and the Dallas Cowboys, consists of Legends Hospitality - the premier provider of general concessions, premium food & beverage, catering, retail merchandise and tours; Legends Sales and Marketing an industry leader offering team owners, facility operators and athletic departments premium tickets sales and service, PSL sales execution, sponsorship and naming rights capabilities and sales training; and CSL International that provides project feasibility and economic impact studies, funding plans and business operational reviews.

Legends believes that the guest experience is priority #1. And, in today’s sports and entertainment industry, no one delivers like Legends. From the moment guests enter a Legends venue, the difference is clear. Our focus is on creating an enhanced experience fans can look forward to every time. Our unique business model and the deep industry experience of our management team allows us to provide the very best in:

  • Food, beverage and other Hospitality Services
  • Merchandise Services
  • Premium Sales and Consulting Services

Legends’ highly innovative approach is reshaping the sports business landscape, and our award-winning service has helped increase revenue in every Legends venue. Experience sports and entertainment in a whole new way — the Legends way — where it’s all about the fan.

The Legends Internship Program provides the opportunity to gain valuable experience in sports and entertainment industry.

Departments

Legends is looking for interns in the following departments. If interested in multiple positions, please indicate your preferences in your cover letter.

Skyspace Operations Intern

The Skyspace Operations Intern would be tasked with helping the Operations team across the attraction. Responsibilities will include, but are not limited to ticketing, taking inventory, customer service, assisting with special events. They will also get insight from the Operations management team to learn all facets of the day-to-day operations within Front of the House and Commercial Operations. (Limited positions available)

Skyspace Sales & Marketing Intern

The Skyspace Sales & Marketing Intern will work closely with the Sales & Marketing team. Responsibilities will include, but are not limited to assisting with planning and executing internal programming events, creating a log of Skyspace ads, organize incoming leads, coordinating site visits, and filing. They will also be a liaison with the Guest Services team to ensure all comp tickets, media and guest passes are communicated properly. (Limited positions available)


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Premium Sales: Marketing
Creative Content Design Coordinator - Los Angeles Stadium & Entertainment District for the Los Angeles Rams and Chargers (Los Angeles, CA)

Who We Are:

Built on a system of people, process and execution, The Legends Way has helped to define our culture company-wide. It’s woven through our DNA and helps us provide standard-setting results for our partners. We are passionate and motivated.  Driven, with an entrepreneurial spirit.  Resourceful, innovative, forward thinking and committed. Team-oriented and fit within the Legends culture: We win and have fun doing it!

Position Available: Creative Content & Design Coordinator- Los Angeles Stadium & Entertainment District for the Los Angeles Rams and Chargers

Mr. Stan Kroenke is embarking on a project to build the most iconic stadium and entertainment district in North America.  The LA Stadium & Entertainment District will be home to the Los Angeles Rams and Los Angeles Chargers NFL games, countless major concerts & sporting events, Super Bowls, other global events and much more.  As part of this project, Legends has been hired to oversee and manage various project development and sales & revenue aspects of the stadium.  This oversight includes the successful sold out sales campaign of the stadium’s suite, ticket and partnership inventory prior to the building’s opening.

The Creative Content & Design Coordinator report up to the Chief Revenue Officer of the project, with dual accountability to the Vice President of Sales & Service and the Vice President of Partnerships. This position will be responsible for driving the new LA Stadium and Entertainment District creative process including website, collateral and presentations. The position will work closely and be the main creative support for the suite, ticket and partnership teams.  

Essential Job Functions 

·         Collateral design for the Suite, Ticket and Partnership sales teams as they approach the market for Rams, Chargers and campus-wide sales opportunities.

·         Assist in development of the LA Stadium and Entertainment District website, manage updates and content changes and monitor web traffic and digital marketing performance

·         Create infographics and email design for outbound email and deposit campaigns

·         Develop and implement marketing campaigns involving traditional and non-traditional media

·         Identify, develop and implement new and innovative marketing opportunities and strategies focused on increasing brand awareness and driving additional revenue opportunities.

·         Lead all digital marketing campaigns including social media marketing, mobile marketing and all email advertising campaigns

·         Circulate efficient and accurate reporting, detailing results of digital marketing campaigns and make recommendations for improvement.

·         Work closely with creative teams of both Rams and Chargers to manage and protect both teams’ brand integrity by reviewing and approving all internal and external materials to ensure adherence to brand guidelines.

·         Create in house presentations.

·         Manage assigned areas of the marketing budget.

·         All other duties as assigned.

Requirements  

·         Bachelor’s degree.

·         2+ years as a full-time or part-time marketing professional with a strong desire to grow creative skills quickly

·         Understanding of sports marketing, branding, sponsorship and client services

·         Advanced InDesign and Photoshop skills

·         Comfortable presenting to the organization and project leadership

·         Knowledge of digital marketing and creative skills for mobile, digital and social platforms -- including re-targeting and SEM

  • Highly motivated self-starter, with strategic thinking and personal leadership skills
  • Exceptional organizational skills with strong attention to detail
  • Strong problem solving skills and general creativity
  • Strong communication skills, both verbal and written, and ability to communicate effectively with prospects, customers and internal management team

·         Excellent copywriting and proofreading skills

·         Ability to take constructive criticism and change direction based on management decisions

·         Expertise in Social Media (Facebook, Twitter, etc.) and emerging Social Networks

  • Proficiency with Keynote and Numbers for Mac, Microsoft Word, Outlook, Excel, PowerPoint, CRM Dynamics, HTML and Presentation/AV equipment

·         Proficient with both Mac OS and Windows 


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Premium Sales: Hospitality Management
National Sales Manager - University of Notre Dame (South Bend, IN)

JOB TITLE:  National Sales Manager
LOCATION:  South Bend, IN
PROJECT:  University of Notre Dame
DIVISION:  Global Sales
POSITION TYPE:  Full-Time

WHO WE ARE:
Born from performance and inspired by icons, Legends has created a legacy of success through our three best-in-class service divisions – Global Planning, Global Sales and Hospitality. We provide expertise and carefully honed customer service in multiple categories, including food and beverage, merchandise, facilities management, design and consulting, hospitality and live entertainment.

We deliver solutions for legendary brands across all platforms, which has enabled us to redefine the role of a service provider, and set a new expectation within the industry. Legends’ mission is to supply our partners a world-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company with a unique operating philosophy, building strong partnerships with our clients and bringing a new approach to customer service. As a service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

For that reason, we believe in the honor of service where no request is unreasonable, and going the extra mile isn’t the exception – it’s the expectation.

ABOUT THE PROJECT:
The University of Notre Dame has partnered with Legends Global Sales to oversee a $400M expansion of Notre Dame Stadium and its surrounding facilities. The project is called “Campus Crossroads”. Construction will be done on more than 750,000 sq. feet of classrooms, student facilities, event centers and premium hospitality areas at Notre Dame Stadium. It’s the single largest construction initiative in the history of the school and the largest such project currently in college athletics. 

JOB DESCRIPTION:
The Manager, National Sales is responsible for generating revenue in the new premium areas, specific to individual suite and club seating opportunities. The candidate should be a self-motivated and positive professional with experience in planning and executing prospecting events, as well as sales generation. The Manager, National Sales will work under the guidance of the General Manager. 


RESPONSIBILITIES:

  • Actively sell available premium inventory via outbound sales calls, appointments, presentations, and stadium/venue tours
  • Meet or exceed established yearly revenue and ticket goals set for new business
  • Prospect and cultivate new sales leads through creative lead generation methods, as well as follow up on leads provided by sales manager, with an emphasis at targeting of market fortune 500 companies
  • Entertain and nurture relationships with clients and prospects through creative means including but not limited to: networking events, speaking engagements, one-on-one dinners / lunches, prospect sampling at games, seat visits at games and outside meetings
  • Perform accurate and skilled deal closings
  • Enter all pertinent prospect and customer information in CRM platform for efficient reporting and historical data purposes

QUALIFICATIONS:

  • Bachelor's degree
  • MINIMUM of 2-3 years of successful sales experience in sports, media, and/or direct sales is preferred
  • Experience and success in developing and building relationships with a creative consultative approach
  • Ability to work independently motivate self is a must
  • Candidate must have a strong work ethic and a desire to build a career in professional sports
  • Proven ability to work in a team-oriented environment
  • Professional verbal and written communication skills
  • Candidate should possess excellent time management and organizational skills
  • Proficient in Microsoft Office, with a focus on Word, Excel, and PowerPoint
  • Previous working experience with Microsoft CRM is a plus

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Premium Sales: Hospitality Management
Premium Sales Manager - University of Notre Dame (South Bend, IN)

JOB TITLE:  Premium Sales Manager 
LOCATION:  South Bend, IN
PROJECT:   University of Notre Dame
DIVISION:   Global Sales
POSITION TYPE:  Full-Time

WHO WE ARE:
Born from performance and inspired by icons, Legends has created a legacy of success through our three best-in-class service divisions – Global Planning, Global Sales and Hospitality. We provide expertise and carefully honed customer service in multiple categories, including food and beverage, merchandise, facilities management, design and consulting, hospitality and live entertainment.

We deliver solutions for legendary brands across all platforms, which has enabled us to redefine the role of a service provider, and set a new expectation within the industry. Legends’ mission is to supply our partners a world-class turnkey solution for their live entertainment venues through innovation and excellence. We are a different kind of company with a unique operating philosophy, building strong partnerships with our clients and bringing a new approach to customer service. As a service partner, Legends is responsible for the vast majority of the direct fan interactions - The Moments of Truth – when lifelong memories are created and experiences are defined.

For that reason, we believe in the honor of service where no request is unreasonable, and going the extra mile isn’t the exception – it’s the expectation.

ABOUT THE PROJECT:
The University of Notre Dame has partnered with Legends Global Sales to oversee a $400M expansion of Notre Dame Stadium and its surrounding facilities. The project is called “Campus Crossroads”. Construction will be done on more than 750,000 sq. feet of classrooms, student facilities, event centers and premium hospitality areas at Notre Dame Stadium. It’s the single largest construction initiative in the history of the school and the largest such project currently in college athletics. 

JOB DESCRIPTION:
The Premium Sales Manager is primarily responsible for selling the newly created premium seating inventory to affluent fans, alumni members and both local and national businesses.  The Manager, Premium Sales will work under the leadership and guidance of the General Manager, Sales.

RESPONSIBILITIES:

  • Actively offer all available premium inventory to prospective buyers through outbound phone calls, appointments, presentations, and preview center tours.
  • Meet or exceed established yearly revenue quotas and all ticket goals.
  • Prospect and cultivate new leads through creative lead generation methods.
  • Entertain and build relationships with clients and prospects through networking events, speaking engagements, one-on-one dinners, lunches, in-game seat visits, and outside meetings.
  • Perform accurate and skilled deal closings.
  • Enter all prospect information into CRM platform for efficient reporting and historical data purposes.

QUALIFICATIONS:
•    Bachelor’s Degree or equivalent.
•    MINIMUM of 2-3 years of successful sales experience in sports, media, and/or direct sales.
•    Prior success in developing and building relationships with a creative and consultative approach.
•    Ability to work independently and a being self-starter is a must.
•    Strong work ethic and a desire to build a career in college or professional sports.
•    Professional verbal and written communication skills.
•    Candidate should possess excellent time management and organizational skills.
•    Proficient in Microsoft Office, with an emphasis on Word, Excel, and PowerPoint.


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Premium Sales: Business Development
Inside Sales Representative - University of Oklahoma (Norman, OK)

Born from performance and inspired by icons, Legends has created a legacy of success, delivery and results with the icons of global sports, entertainment and business. Our passion for delivering remarkable experiences, at every occasion, has enabled us to redefine the role of a service provider and set a new expectation within the industry.

The University of Oklahoma selected Legends Global Sales to assist in the marketing and development of Gaylord Family- Oklahoma Memorial Stadium’s upcoming 370 million dollar renovation. Once completed, the cornerstone of the project will be various new premium seating options. In addition to the premium seating offerings this momentous renovation will bring wider concourses, additional restrooms, upgraded football facilities and added academic space. While OU football continues its tradition of championships, the renovation of Gaylord Family-Oklahoma Memorial Stadium will bring the Sooner fan experience to a level that will rival the best in the country.

Job Overview:

The Inside Sales team is primarily responsible for offering new Club Seat packages at Gaylord Family- Oklahoma Memorial Stadium. This person should be a self-motivated and positive professional. The Inside Sales Representative will work under the guidance of the Director of Sales as well as the General Manager.

Major Responsibilities:

  • This position will be focused on prospecting, appointment setting, executing presentations and closing development opportunities.
  • The candidate will be responsible for offering a full menu of seating opportunities but will be focused on new Club Seat offerings.
  • Setting and conducting out of the office appointments
  • Must be willing to work non-traditional hours, weekends, events and game days
  • The candidate will be accountable for certain levels of activity (calls made/appointments set) and goals
  • Candidate should possess an optimistic team-first attitude, as well as a competitive desire to be the best

Job Requirements:

  • Bachelor’s Degree or equivalent
  • Previous sales experience is preferred but not required
  • Ability to work in a team-oriented environment and effectively influence and communication with C-level clients
  • Professional verbal and written communication skills
  • Candidate should possess excellent time management and organizational skills
  • Proficient in Microsoft Office, with a focus on Word, Excel and PowerPoint
  • Candidate must have a strong work ethic and a desire to build a career in professional sports

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